1. Are the products already available in the storage? 

The products offered in the online shop "AGORA" are all available in the storage. In case of the product being sold out, we will give our best to fulfill your order.

 2. Is it possible to have a preview of the products offered in "AGORA"?

The products offered in "AGORA" are all displayed in our representative shop; address:  Tallinn, Ahtri 5.
The opening hours: Tuesday - Friday 11.00 - 18.00, Saturday 12.00 - 16.30, Sunday 12.00 - 15.00.

 3. How to pay for the order?

The payment is done before the order is delivered, according to the order confirmation and paying 100% of the price through the bank link. Your order will be fulfilled after the payment.

4. Possibilities for receiving the order.

There are two possibilities for receiving the order:

1.       The order will be posted to you, according to the previously agreed terms;

2.       You can come to pick up the order from our representative shop; address: Tallinn, Ahtri 5. The opening hours: Tuesday - Friday 11.00 - 18.00, Saturday 12.00 - 16.30, Sunday 12.00 - 15.00.

 5. How much is the postage?

The postage depends on the weight of the order, the location of the delivery address and the pricelist of Eesti Post, ELS Kuller courier service. More information: www.post.ee

 6. How fast will the order be fulfilled?

The order will be fulfilled during 3 business days after payment. If any problems occur in fulfilling the order, you will be contacted.

 7. Returning the order.

You have the right to change or return the order or some of the order during 14 days. The product needs to be in the original package and unused. Damaged and/or used products cannot be returned. 

 8. What kind of a warranty do the products have?

According to the Consumer Protection Law complaints can be reported during 2 (two) years.

 9. What to do when a product is damaged during delivery?

Please contact our customer service +372 53 40 28 50, Contact

 10. Forming an order was not successful.

Please contact our customer service here!